Contact Us

 

2221 Washington St.
Grafton, WI 53024

Toll Free: 866.546.0010

Direct: 262.546.0010

Fax: 262.546.0011

Quality

 

When you work with Gauthier Biomedical, you know you have the highest-quality instruments available anywhere. Quality isn't just expected, it's a given and something we take pride in. 

Handle being measured

The true measure of quality at Gauthier Biomedical is customer satisfaction. Our quality management system is set up so that we can continue to do the best job, the first time, every time. Gauthier’s commitment to quality starts way before we're ready to ship your instruments. Our quality commitment begins at order processing and guides the instruments through our manufacturing operations onto shipping. All instruments and components are inspected at numerous checkpoints throughout the process. First article, in-process and final inspections are performed at various levels, while maintaining detailed records of all information along the way. So, it should come as no surprise that our instruments continue to put us heads above our competition while routinely scoring high marks when it comes to supplier ratings.

Gauthier Biomedical is committed to meeting statutory and regulatory requirements, as well as our customers' needs as it is clearly embodied in our quality policy. Gauthier's quality policy is displayed openly as a sign of our pride and commitment to you, our customer. It is continually reinforced to all Gauthier Biomedical employees to ensure the understanding and commitment to providing world-class products.

Quality Policy

BSI Logo

Gauthier Biomedical is dedicated to providing defect free, cost effective, innovative surgical instruments to our customers on a timely basis. From product concept through development, procurement, manufacturing and delivery, the utmost care will be taken to meet our customers’ expectations and to comply with regulatory requirements.

The ability to meet our stated objectives will be based on the fundamentals of everyone assuming responsibility for quality and for our commitment to maintaining the effectiveness of the quality management system.